Welcome to the Polytag Help Centre! Browse our articles below, or use the search function in the top right of this page. If you cannot find what you’re looking for please get in touch here or contact us by email at [email protected]

Getting started


Getting started overview ⭐

How to add a new product

How to add a new product group

How to download a QR code

How to create a landing page

How to make my landing pages live

How to do a bulk product of multiple products

Tagging your products


“Invisible” UV tags

Unique-every-time QR codes

Account management


How to manage users on your account

How to add additional users to your account

Connecting with your customers


How to create a landing page

How to create a dynamic landing page

How to make my landing pages ‘live’

How to set up a Data Capture form

How to set up a Redirect to Your Website

Printing


QR code technical printing guidelines

Useful information


What is a GTIN?

What is a GCP?

Standard QR codes vs unique-every-time QR codes

Managing your catalogue


How to add a new product group

How to add a single product

How to edit a single product

How to add multiple products at once

How to do a bulk edit of products

Troubleshooting


General issues